Policies

NFS Refund Policy

Refunds will be issued only if a written refund request is submitted to NFS, signed and received before player placement sessions begin for reasons as noted below.

  • If a player does not attend any tryout session; or

  • If a player cannot play due to a medical diagnosis, accompanied by a doctor's note; or

  • If we cannot place your child on a team.

If any New Frontier soccer programming is shut down, suspended, or delayed, out of the control of New Frontier Soccer Club, programming will be moved online, and the board of directors will review all refund requests.

Refunds will be issued less a $100.00 administrative fee if they meet the above requirements.

Refunds for U4-U6 programs are available up to 2 weeks prior to program start date and will be subject to a $25 administration fee.

Refund Request Form

External Club Participation

Please see the below External Club Participation Policy, which outlines our position on players participating as guest or affiliate players with other clubs. In short, New Frontier does not permit players to represent other clubs in any capacity. This policy is designed to protect team cohesion, prevent external recruitment, and maintain the integrity of our development environment.

External Club Participation Policy

Code of Ethics and Accessibility and Inclusion

New Frontier Soccer Club adheres to Canada Soccer Code of Ethics. Find out more here.

New Frontier Soccer - Implementation of the Canada Soccer Guide to Accessibility and Inclusion

Forms and Reporting

Lightning/Severe Weather Policy

Privacy Policy

Conduct to Protect Children

Rule of Two Policy

Reporting of Child Abuse Policy

Bullying/Harassment

Bullying/Harassment Report Form

Diversity Equity and Inclusion Policy

Report a Maltreatment Complaint

Our Child Protection Officer is Jamie Neufeld. To find out more about our Child Protection Policies or report a concern, please contact Jamie here.

Parent Education

Alberta Soccer Parent Soccer Guide

Alberta Soccer Parent Play Activity Handbook

We highly recommend that at least one parent or guardian from each participating family has completed Respect in the Sport Parent Program

We encourage players and parents to review Calgary Minor Soccer’s Recruitment Polices.

Lightning/Severe Weather Policy

https://abuse-free-sport.ca/helpline